Monthly Archives: May 2009

Heigh-Ho, Heigh-Ho, To Fenway Park we go

Posted on May 21, 2009 by Mike Reardon

So, how do you honor a woman loved so much by so many? My 3 kids seemed to know: go to Fenway park with Dad. It’s one of those things I always “meant” to do, but somehow the hustle and … Continue reading →

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Perspective

Posted on May 16, 2009 by Mike Reardon

 My mother passed away on 5/15 after a long battle to recover from surgery. I cannot help but the think about the poem about the dash. Mom was  not a famous anything, she was not wealthy or politically powerful.  Somehow, … Continue reading →

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Disney Institute – sometimes we teach – sometimes we learn

Posted on May 9, 2009 by Mike Reardon

I was at Blue Ridge Community College in Weyers Cave, Virginia last week presenting Disney’s Keys to Excellence. Part of the morning program involves sharing the Disney core values of openness, respect, courage, honesty, integrity, diversity, and balance. But I learned a … Continue reading →

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Disney's Approach to Quality Service

Posted on May 2, 2009 by Mike Reardon

It is hard not to be optimistic after spending the last four days presenting the Disney Approach to Quality Service at Disney’s Boardwalk Resport Walt Disney World. Over 50 professionals from all over the US, Canada, South America, the U.K., Ireland, and … Continue reading →

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