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Monthly Archives: September 2009
Niagara Falls. Slowly I turned. Step by step. Inch by inch.
The old Three Stooges routine used to be all that came to my mind when I thought of Niagara Falls. There is a power to the falls that is difficult to describe. From the dock across the river you … Continue reading
Posted in Values
Tagged commitment, Disney Institute, Happiness, Horseshoe Falls, Humility, Integrity, Leadership, Maid of the Mist, Niagara, Niagara Falls, Power, storytelling, Three Stooges, Values, Vision, Walt Disney, Wisdom
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Planes, trains, and automobiles
To get to Gallup, NM I flew on planes and drove over 2 hours across the Continental Divide alongside the trains. I took this standing on the continental divide. It does not do justice to the majesty of the view. … Continue reading
Posted in Values
Tagged commitment, communication, Disney, Disney Institute, Gallup NM, Gallup-McKinley County Chamber of Commerce, Happiness, Integrity, Leadership, New Mexico, Road Trips, storytelling, Traditions, Training, Values, Vision, Walt Disney, Walt Disney World
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Is that a ski lift?
I haven’t been this close to a Ski lift since 1971. And that didn’t work out very well. But there was no snow and I wasn’t wearing skis so it was OK. jungle jeff and I got a … Continue reading
Posted in Values
Tagged Change, Disney, Disney Institute, Happiness, Hunter Mountain NY, Integrity, Leadership, SANY, SKINY, storytelling, Traditions, Training, Values, Vision, Walt Disney
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When last we left our blogger…..
I was standing in Target with a broken pair of sunglasses in my hand. And feeling frustrated at having driven across town for no good reason. I did finally get the issue with that company, but, at best, I am … Continue reading
Posted in Values
Tagged commitment, communication, Disney, Disney Institute, Happiness, Integrity, Leadership, Mistakes, Quality Service, Service, Service Recovery, storytelling, Training, Values, Vision, Walt Disney, Walt Disney World
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