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Monthly Archives: April 2011
Maybe it wasn’t such a little thing
Maybe, little things can be HUGE! A “Thank you” A Smile A touch A note A flower Andy replied to yesterday’s post and told us about a note that he has kept for years. A little thing? Hardly. The impact … Continue reading
Posted in Inspiration, Leadership, Service
Tagged Attention to detail, Carpe Diem, Leadership, postaday2011, Quality Service, Thank you, Unconventional thinking, Values
1 Comment
It’s just a little thing
Probably only took a minute or two to write. I noticed the note on the nightstand when I entered my room at the Marriott Courtyard in Las Vegas. At first I thought they had missed it when they cleaned the … Continue reading
Posted in Service, Travel
Tagged Attention to detail, Housekeeping, Marriott, Notes, Quality Service, Travel and Tourism
4 Comments
Some questions seem silly
Because the answers seem obvious. But, sometimes, the obvious answers keep you from seeing the important answers. What does an artist see when she looks at a canvas? What does a sculptor see when he looks at a slab of … Continue reading
Posted in Branding, Service
Tagged postaday2011, Quality Service, Unconventional thinking
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Smile? Can it really be that simple?
Yes. It can. When people are happy they smile. Everywhere in the world. In every language and culture. Everywhere. A smile always communicates the same thing. And they’re contagious. I tried it again this morning. At the airport. On the … Continue reading
Posted in Just for fun, Service, Travel
Tagged Happiness, postaday2011, Quality Service, smiling, Unconventional thinking
1 Comment
And now, heeeeere’s Monday!
Maybe Monday just needs a sidekick. Or a straight man. You know, the Ed McMahon to Johnny Carson. A Robin for Batman. “Holy Calendars, Batman, it’s Monday!” Then more people might look forward to it. Or maybe those who dread … Continue reading
Posted in Branding, Change
Tagged Arts, Batman, Carpe Diem, Ed McMahon, Johnny Carson, Monday, People, postaday2011, Robin, Television, Tonight Show, Unconventional thinking
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eBooks. This changes everything.
But not because they make it easier to read books. As digital sales surge, publishers are casting a worried eye towards the previously scorned self-published market. Unlike five years ago, when self-published writers rarely saw their works on the same … Continue reading
Posted in Change
Tagged Amazon Kindle, Arts, Change, E-book, Facebook, Nook, postaday2011, publish, Self-publishing, Social network service, technology, Twitter, Unconventional thinking, Writer Resources
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He’s the Doctor. Who?
I love this show!
Big Brother isn’t watching
It turns out, Big Brother is listening. Today, almost three-quarters of the world’s people carry a wireless phone. That activity generates immense commercial databases that reveal the ways we arrange ourselves into networks of power, money, love and trust. The … Continue reading
Posted in Storytelling
Tagged Android, Apple, communication, Google, IPhone, Location-based service, Mobile phone, postaday2011, Privacy, Social Media, technology, Unconventional thinking, Wall Street Journal, Wi-Fi
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Does a vision really matter? Really?
Not if it’s just a pretty plaque hanging on the wall. But if it’s a dream. Fired by passion. A vision can be the most powerful force in the world. On December 20, 2001, the Boston Red Sox got new … Continue reading
Posted in Storytelling
Tagged Baseball, Boston, Boston Red Sox, Carpe Diem, Curse of the Bambino, Fenway Park, Leadership, New England, postaday2011, Red Sox Nation, Terry Francona, United States, Vision
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