Husband, father, grandfather, friend, Disney Institute Facilitator, world traveler, and blogger with a lifetime of experience leading diverse teams, managing change, and coaching leadership principles, communication, and guest service in diverse retail environments.
The easiest and the hardest things to do at work? Have a backup plan. Easy if we plan ahead. Potentially crushing if we are caught unprepared. Insight: Average is having a backup plan. Excellent is having a backup for the backup. Next Blog […]