Tag Archives: JiffyLube

Open Mike: Can an oil change exceed your expectations?

Posted on March 20, 2012 by Mike Reardon

An oil change seems pretty straightforward, doesn’t it? Drain the old oil. Put in new oil. Get ‘em in and out on time. Doesn’t seem complicated. And doesn’t seem to be much chance to exceed expectations. Or is there? I … Continue reading →

Posted in Service, Storytelling | Tagged Attention to detail, Automotive, Business and Economy, Exceeding expectations, JiffyLube, Mike Reardon, Motor oil, Quality Service, Red Carpet, Repair and Service, Rhode Island | 2 Comments

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